Our telemetry systems are connected to a telemetry platform for each customer and their needs. This system allows you to control and manage the telemetry devices installed in the machines and make any change in the machine operation, be it prices, offers or functionalities.
What is a Telemetry Platform?
Caslab provides a telemetry platform for vending of the environment of each of its customers based on web technology to provide them with all the necessary tools for the control and management of each of the devices installed in their machines.
From it you can have a real-time view of the status of each of your devices, change any of their behavioral parameters, configure which products are sold for each machine selection and at which prices,maintain the cashless supports being used and the possible bonuses considered depending on where and by whom the user is using these cashless systems, as well as providing an important number of reports with which to get a first analysis of the state of the business.
Telemetry management in cloud
Managing telemetry in the cloud gives you all the advantages of controlling a telemetry platform but in the cloud. This means that you will not need to have all the data on your computer, this data will be stored in a cloud platform that you can access whenever and wherever you want.
It is a totally secure way to store the vending data of your customers but also of all the machines at your disposal. Integrates with all manufacturers of vending machines on the market.
Features
Condition of the facilities.
One of the most important panels of the telemetry platform is the status panel of each device. From it you can see at a glance, where it is installed, the status of the remote connection or the main errors active at that moment.
Remote price management.
A necessary tool to be able to know and modify the prices at which each selection is being sold.
Gestión remota de dispositivos.
Our devices have many behavioral options based on the countless parameters we have given them. In the same way, commands can be sent to the to the different devices, ranging from a simple reset to sending the balance directly to the machine so that the user can retrieve it in the event of a problem. A whole range of possibilities that can be managed from this tool.
Planogram management.
Along with the price management panel, the management of prices and products sold in each selection can be configured from the planogram management. A simple but powerful tool to make this usually laborious task as light as possible.
Cashless support.
A large part of the focus of our cashless systems is based on the identification of users in order to know how much credit they have, to make refunds , what profile they have in order to apply possible bonuses, to obtain EPIs, and so on.
Gestión de bonus.
The user loyalty or offering price improvements according to the user profile is one of the great possibilities provided by our cashless payment systems. In the case of Caslab, we provide a wide range of bonus possibilities, both in terms of credit recharge and price promotions, so that our clients can add value to their users.
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Advantages and disadvantages
The management of the vending machines is carried out from an ERP system specially designed for vending. There are great advantages to using these ERP platforms, especially if you have a large number of vending machines and need efficient management for all of them.
- To be able to control prices, cash collections, electronic payments, available change, sales...
- Control the traceability of products: knowing how much inventory is available to improve the replenishment of products before the vending machine runs out of stock or controlling the expiration dates of products on display.
- Carry out the automation of processes that will make your job of detecting errors and problems much easier. All this will improve your company's productivity. company. You will know which aspects of vending you will have to improve in your company.
- Make better decisions: with all the information that ERP systems offer you, you will make better decisions with the acquisition of new products, the periodicity of product replacements or the creation of offers.
- Divide the different data obtained, in different categories, for example: sales, stock, prices, income... this way you will be able to design your own system according to the data you are most interested in.
- ERP systems also have a security control for vending machines, detecting theft and other problems. Generating backup copies of your data.
There are several ways to obtain data from vending machines using different technologies available on the market:
- The price: it can be rather expensive to implement an ERP system depending on the software purchased. However, it is also important to evaluate the results obtained thanks to it, since in the long-term it can be a great investment for your company.
- The learning time: although there are very simple softwares, a first contact with it requires a time of adaptation to know how to make the most of it.
- The software maintenance: over time, software requires updates with new functionalities that adapt to an improvement in the devices.